PBX Operator; Year-Round

Chatham Bars Inn – a Forbes Five‑Star resort located on 25 oceanfront acres in Chatham, Massachusetts. It is one of Cape Cod’s most beloved destinations, offering family vacations, romantic getaways, and corporate retreats.

• Respond to incoming calls in a timely manner and direct callers to the appropriate destination, providing smooth, clear, and professionally courteous communication.
• Operate/coordinate with various departments—including housekeeping, engineering, food and beverage, recreation, and the spa—on all “Knowcross” follow‑up items on a daily basis.
• Maintain confidentiality, security, and integrity of guest and organizational data.
• Ensure Leading Hotels of the World Service Standards are met with each call.
• Ensure release of information is consistent with all privacy policies.
• Obtain necessary information and transfer calls to the correct extensions.
• Provide hotel information to callers as appropriate.
• Respond quickly and accurately to disaster and emergency situations as required, remaining calm.

• Superior organizational skills.
• Superior customer service skills, including proper telephone etiquette.
• Ability to work well in a team setting as well as independently.
• Enjoys a fast‑paced environment.
• Excellent multi‑tasking skills.
• Follows direction well.
• Being flexible with schedules and hours.
• Able to work weekends and holidays.

$20.00 per hour

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.