Assistant Director of Food and Beverage

Position

Assistant Director of Food & Beverage, Chatham Bars Inn, Chatham, Massachusetts.

• Oversee all dining outlets and banquets, managing staff training and service.
• Maintain high standards of quality for guest and employee satisfaction, meeting Forbes Five-Star Standards, Preferred Legend, and AAA objectives.
• Conduct staff training in behavioral training, steps of service, and company-wide knowledge.
• Hire, coach, counsel, discipline, conduct performance reviews, and terminate staff as needed.
• Supervise staff during operations, maintain presence in dining rooms, and handle guest complaints.
• Contribute to achieving F&B revenue goals, working closely with the Director to increase guest count and total revenue while maintaining service quality.
• Review staffing needs daily and weekly to manage labor cost efficiently.
• Ensure accountability for operating systems (requisitions, weekly and daily inventory) and accounting functions (guest checks, comp, void, event check posting).
• Prepare weekly scheduling for all F&B outlets.

• Minimum 3 years supervisory/management experience.
• Minimum 2 years dining room management experience.
• Experience in a 4 or 5 Star/Diamond property strongly preferred.
• College education or equivalent; hotel or restaurant management degree preferred.
• Demonstrated training experience.
• Superior customer service skills.
• Ability to stand for long periods, multi‑task, with strong attention to detail and organization.
• Basic computer skills, proficient with Excel, Outlook, Micros, Open Table, and Delphi preferred.
• Clear and concise written and verbal communication skills.
• Enjoy fast‑paced work environment; able to work weekends and holidays.
• Must be able to lift up to 40 lbs.
• Current TIPS Alcohol Certification or comparable alcohol service certification required.

$ – $.

Pyramid Global Hospitality offers comprehensive health insurance, retirement plans, paid time off, and on‑site wellness programs.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.