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Director of Banquets

Job in North Falmouth, Barnstable County, Massachusetts, 02556, USA
Listing for: Hersha Hospitality Management
Full Time, Part Time position
Listed on 2026-08-05
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Catering
Job Description & How to Apply Below
Location: North Falmouth

Opportunity:
Director of Banquets

Sea Crest Beach Resort is looking for a Director of Banquets to lead our high-volume event operations, ensuring every guest experience and large-scale function is smoothly executed. Operating in a fast-paced resort setting, this role will oversee day-to-day banquet setups, manage staff performance, and handle essential financial and billing procedures to keep operations running seamlessly.

Your Growth Path

Director of Food and Beverage

Your Focuses
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
  • Work closely with the catering department to address service deliver or communication gaps.
  • Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
  • Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
  • Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
  • Abide by all accounting policies and practices to ensure SOX compliance.
  • Enter billing information into point of sale system in order to generate a final guest check.
  • Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
  • Set and maintain service standards through continued training of core staff utilizing in service meetings.
  • Follow sustainability guidelines and practices related to HHM's Earth View program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
Your Background and Skills
  • Bachelor's Degree preferred.
  • 3 to 5 years Banquet experience required.
Work Environment and Context
  • Work schedule varies and may include working on holidays, alternate shifts and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
HHM Hotels Benefits and Perks
  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program
What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels

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