Guest Experience Concierge — 5-Star Stays
Job in
Orleans, Barnstable County, Massachusetts, 02653, USA
Listed on 2026-08-21
Listing for:
Jobless
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
Del Mar Vacations on Cape Cod is seeking a Guest Experience Coordinator to be the frontline hero for in-stay support, post-stay care, and everything in between that ensures 5-star stays. You will respond promptly to guest requests, coordinate with internal teams, manage Hub Spot inboxes, and follow up on tickets to ensure satisfaction while promoting 5-star reviews on Airbnb and VRBO.
This role also requires empathy, clarity in communication, and the ability to juggle multiple tasks in a
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