Payroll & Benefits Specialist

Overview

The Payroll & Benefits Specialist is responsible for the accurate and timely administration of payroll, employee benefits, HRIS processes, and related compliance activities. This role serves as the organization’s subject matter expert for payroll and benefits administration and partners closely with Finance and Human Resources to ensure data integrity, regulatory compliance, and an exceptional employee experience.

Location:

Brockton, MA
• Status:
Regular full-time

• Payroll Administration:
  Process bi-weekly payroll for approximately 300+ employees and program participants, ensuring accuracy, timeliness, and compliance.
• Maintain payroll records and ensure payroll-related data integrity within ADP Workplace Now.
• Audit payroll transactions including wage changes, deductions, leave balances, tax with holdings, direct deposits, and timekeeping data.
• Process off-cycle payrolls, adjustments, retroactive payments, and corrections as required.
• Administer wage garnishments, tax levies, child support orders, and other payroll-related compliance requirements.
• Process employment verifications, wage statements, and requests for compensation documentation.
• Support payroll allocations, reconciliations, and reporting requirements in partnership with the Finance Department.
• Coordinate year-end payroll activities, including W-2 preparation and regulatory reporting.

• Administer employee benefit programs.
• Coordinate employee enrollments, life event changes, terminations, and annual open enrollment processes.
• Serve as the primary employee resource regarding benefit eligibility, enrollment, and plan information.
• Reconcile monthly benefit invoices and ensure timely payment to vendors.
• Partner with brokers and vendors to resolve benefit-related issues.
• Assist in employee wellness and benefits education initiatives.
• Coordinate bi-weekly 401(k) contribution processing and funding.
• Prepare reports and documentation required for annual audits, compliance testing, and retirement plan administration.
• Support retirement plan census reporting and employer contribution processes.
• Work with retirement plan vendors and consultants to ensure compliance and accurate recordkeeping.

• Serve as the HRIS administrator for ADP Workforce Now.
• Maintain employee records and ensure data accuracy across payroll, benefits, and HR systems.
• Recommend and implement enhancements that improve system utilization, workflow automation, employee self-service, and reporting capabilities.
• Develop and maintain standard operating procedures for payroll and benefits processes.
• Assist with system testing, upgrades, and implementation of new functionality.

• Ensure compliance with federal, state, and local payroll and employment regulations.
• Prepare and maintain payroll, benefits, ACA, and other regulatory reports.
• Support internal audits, external audits, grant-related reviews, and regulatory inquiries.
• Maintain confidential employee information in accordance with organizational policies and legal requirements.
• Monitor changes in payroll, tax, wage and hour, and benefits regulations and recommend necessary process updates.

• Respond to employee inquiries regarding payroll, benefits, leave accruals, deductions, direct deposit changes, and HRIS self-service functions.
• Provide training and guidance to employees regarding ADP self-service tools and electronic processes.
• Deliver exceptional customer service while maintaining confidentiality and professionalism.

• Support Human Resources projects and initiatives as assigned.
• Participate in cross-functional teams and contribute to continuous process improvement efforts.
• Perform other related duties as assigned.

• 3-5+ years of experience in payroll administration; or an equivalent combination of education and experience.
• Experience administering employee benefits programs.
• Experience using ADP Workforce Now or comparable HRIS/payroll systems.
• Advanced proficiency with Microsoft Excel and reporting tools.
• Knowledge of payroll tax regulations and wage and hour compliance requirements.
• Strong analytical, organizational, and problem-solving skills.
• Ability to handle highly confidential information with discretion.
• High degree of accuracy and detail-oriented.
• Strong organizational and time management skills; able to set priorities and meet deadlines.
• Effective written and oral communication skills.
• Technical Expertise:
  Maintains current knowledge of payroll, benefits, HRIS systems, employment regulations, and compliance requirements.
• Attention to Detail:
  Consistently produces accurate work with a high degree of precision and accountability.
• Customer Service:
  Provides responsive, professional, and empathetic support to employees and external partners.
• Communication:
  Communicates clearly and effectively with employees, managers, vendors, and leadership.
• Confidentiality & Integrity:
  Exercises sound judgment and…