Help Desk Support Technician
Job in
Hadley, Hampshire County, Massachusetts, 01035, USA
Listed on 2026-06-05
Listing for:
International Executive Service Corps
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Help Desk Support Technician
NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast‑paced environment supporting mission‑critical operations.
Key Responsibilities- Deliver Tier 1 support for desktops, laptops, and peripherals
- Troubleshoot hardware/software issues and coordinate repairs
- Support network connectivity, VPN, and remote access tools
- Perform system imaging and OS deployment (Windows 10/11)
- Manage incidents through ticketing systems
- Support antivirus/security protocols and endpoint protection
- Provide user training and guidance
- 1–3 years of technical support experience
- CompTIA A+ or equivalent
- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Experience supporting government clients
- Knowledge of endpoint security tools
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation.
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