Service Desk Engineer

About Commonwealth Fusion Systems: Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent, and new technologies, we’re designing and building commercially viable fusion power plants and working with policymakers and suppliers to build the energy industry of the future. Since 2018, we’ve raised nearly $3billion in capital, making us the largest and leading private fusion company in the world.

Now we’re looking for more thinkers, doers, builders, and makers to join us. People who’ll bring new perspectives, solve tough problems, and thrive as part of a team.

Are you an experienced service desk professional or budding systems administrator that strives for more and craves engineering projects and experience? The Service Desk Engineer will be on a team responsible for being the first point of contact and escalation for any and all IT issues. In addition, this role will report to the IT Service Desk Lead and work very closely with the infrastructure team on foundational infrastructure, architecture, and security projects.

We’re looking for someone who’s a motivated "ticket slayer" on the service desk and asks the right questions to understand the business process of our users. We’re hoping to find someone who brings the knowledge and experience working to automate our processes such that we avoid repetitive manual labor and service tickets altogether in the first place.

Job posting details for Service Desk Engineer at Commonwealth Fusion Systems in Devens, MA. Compensation / salary range: 60,000 - 95,000 USD, yearly. Climate Tech List  gathers 9,000+ job openings from over 523 climate tech companies and updates them daily.