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Infrastructure Engineer

Job in North Billerica, Middlesex County, Massachusetts, 01862, USA
Listing for: Quanterix
Full Time position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
    Systems Engineer, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Location: North Billerica

Infrastructure Engineer

Quanterix is a global leader in ultra-sensitive biomarker detection, enabling breakthroughs in disease research, diagnostics, and drug development. Its vision is to lead the next era of precision biomarker science to power earlier detection, better decisions, and improved human health. Its mission is to make biology measurable at its most fundamental level, delivering earlier insight when it matters most. Across discovery to clinical applications, Quanterix empowers scientists and healthcare providers to improve patients' lives through detection and understanding of disease.

Its proprietary Simoa® technology delivers industry-leading sensitivity, allowing researchers to detect and quantify biomarkers in blood and other fluids at concentrations far below traditional limits. With more than 3,400 peer-reviewed publications, Quanterix has been a trusted partner to the scientific community for nearly two decades. In 2025, Quanterix acquired Akoya Biosciences, The Spatial Biology Company®, adding multiplexed tissue imaging with single-cell resolution to its portfolio.

Together, the combined company offers a uniquely integrated platform that connects biology across blood and tissue—advancing precision medicine from discovery to diagnostics.

Role Summary

You will be a member of our IT team focused on building, maintaining, and supporting enterprise-level cloud and infrastructure services. In this role, you will apply complete knowledge and full understanding of infrastructure engineering principles, practices, and procedures to resolve a wide range of issues in practical and creative ways. As a fully qualified, experienced professional, you will work independently on problems of diverse scope, evaluate identifiable factors, adapt existing approaches, and select the right course of action while supporting high availability, automation, capacity planning, monitoring, security, and business continuity.

You will collaborate with internal partners and advise others on difficult technical matters that support business needs.

What You'll Do
  • Apply complete knowledge and hands-on experience across infrastructure technologies, best practices, processes, and procedures to support reliable enterprise operations.
  • Work across all phases of the solution delivery lifecycle, including requirements definition, architecture, design, implementation, and support.
  • Establish, operate, and leverage enterprise capabilities, hosting solutions, infrastructure services, SLAs, and OLAs.
  • Build and maintain collaborative working relationships across the IT organization.
  • Evaluate infrastructure solutions using sound judgment, available information, business requirements, and established technical standards.
  • Resolve a wide range of infrastructure issues by assessing root cause, adapting existing approaches, and recommending practical variations in approach when needed.
  • Develop system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability.
  • Ensure high availability and acceptable performance levels for mission-critical resources.
  • Develop procedures, programs, and documentation for backup and restoration of operating systems and applications.
  • Develop and implement system disaster recovery and business continuity plans.
  • Evaluate, recommend, and execute new technologies and update existing infrastructure to optimize systems and network performance.
  • Troubleshoot hardware and software issues and partner with IT staff or vendors to perform complex testing, support, and troubleshooting.
  • Forecast system demand and recommend upgrades, expansion, and reconfiguration.
  • Partner with senior internal stakeholders and IT teams on infrastructure projects, provide Tier 3 support for complex enterprise infrastructure issues, and advise others on difficult technical matters.
  • Communicate technical ideas, issues, risks, and recommendations clearly to varied audiences, adapting communication style as needed.
  • Develop, perform, and enforce best practices for systems management, including configuration, monitoring, alerting, patch management, and security.
  • Proactively manage and maintain core…
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