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Workday Administrator (Finance

Job in College Hill, Worcester County, Massachusetts, USA
Listing for: College of the Holy Cross
Full Time position
Listed on 2026-09-12
Job specializations:
  • IT/Tech
    Systems Administrator, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 88000 - 95000 USD Yearly USD 88000.00 95000.00 YEAR
Job Description & How to Apply Below

The Workday Administrator (Finance) provides day-to-day technical administration and configuration support for the College’s Workday Financials platform, executing approved changes, maintaining platform stability, and supporting releases and integrations in alignment with ITS standards, governance, and separation-of-duties requirements.

Major Areas of Responsibility Workday Financials Administration & Configuration Support
  • Execute approved Workday Financials configuration changes under established governance, following documented requirements and approvals.
  • Support ongoing maintenance across Financials functional areas, with a strong focus on the Foundation Data Model and related Worktags.
  • Create and maintain basic to moderately complex custom reports, dashboards, and calculated fields to support data validation, operational troubleshooting, and ad‑hoc business needs.
Operational Support / Incident & Problem Resolution
  • Respond to and resolve tickets related to Workday Financials administration, configuration, errors, data access issues, and platform behavior; escalates complex issues appropriately.
  • Administer and maintain user‑requested delegations for business processes, ensuring proper setup and termination in accordance with security best practices.
  • Assist in troubleshooting and resolving production issues, including root‑cause analysis and implementation of preventative fixes.
  • Provide timely and focused technical support during critical financial periods, including month‑end, quarter‑end, and year‑end close.
Release Management Support
  • Assist with impact assessment, prepare change documentation, coordinate tenant readiness tasks, and support regression planning and execution.
  • Assist with deployment readiness activities and post‑deployment verification steps as assigned.
Security & Access Support
  • Support role/access requests and security‑related changes in coordination with the Workday Security Administrator.
  • Follow least‑privilege and audit‑ready practices; maintain documentation of security‑related work performed.
Integrations & Data Movement Support
  • Monitor and troubleshoot Workday Financials integrations, escalating issues to integrations leads as needed.
  • Support routine data loads and maintenance activities in accordance with standards and approvals.
Documentation, Controls, and Continuous Improvement
  • Maintain accurate documentation for completed changes, configuration decisions, test dependencies, and operational runbooks.
  • Contribute to standard operating procedures, templates, and repeatable practices to improve quality, speed, and compliance with governance.
Collaboration with Functional Owners (Finance & Administration)
  • Partner with Finance functional owners and designated testers to clarify requirements, confirm test plans, and coordinate timing of changes.
  • Maintain clear separation of duties:
    Finance owns functional decisions; ITS executes technical administration and configuration delivery.
Minimum Qualifications
  • Associate’s degree or Bachelor’s degree in Information Systems, Business, Finance, Accounting, or related field, or equivalent combination of education and experience.
  • 2+ years of experience supporting enterprise applications and/or financial/ERP systems;
    Workday experience preferred.
  • Demonstrated ability to execute system administration tasks with attention to detail, including documentation and adherence to change control.
  • Basic to proficient understanding of core financial and accounting business processes and the ability to partner effectively with functional stakeholders.
  • Ability to manage multiple priorities, meet deadlines, and communicate status clearly.
  • Experience with ticketing systems, service delivery practices, and/or release/change coordination preferred.
Core Competencies
  • Dep…
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