Director of Operations
Job in
Foxboro, Norfolk County, Massachusetts, 02035, USA
Listed on 2026-06-09
Listing for:
Chick-fil-A
Full Time
position Listed on 2026-06-09
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management
Job Description & How to Apply Below
Director of Operations - Chick-fil-A | Foxborough, MA (Patriot Place)
Location:
Foxborough, MA
Salary:
Industry leading, very competitive salary
Job Type: Full-time, Exempt
Lead one of New England's projected busiest Chick-fil-A restaurants at Patriot Place! We're looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly - even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await.
About Us
Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We're seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while "winning hearts every day" and having a positive impact on all who come in come contact with Chick-fil-A.
What You'll Do
* Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering.
* Ensure operational excellence during peak times and event days at Patriot Place.
* Recruit, train, and develop leaders and team members.
* Champion Chick-fil-A's "Second Mile Service" to deliver best-in-class hospitality.
* Manage labor planning, food safety, cleanliness, and guest satisfaction.
* Assist with budgeting, forecasting, and KPI tracking.
Qualifications
* 3-5+ years of leadership with Chick-fil-A (high-volume preferred).
* Proven success leading teams in fast-paced environments.
* Strong communication, organization, and servant leadership skills.
* Flexible schedule, including nights, weekends, and event days.
* Travel to Chick-fil-A headquarters in Atlanta may be required for training.
Preferred
* Bachelor's degree in business, hospitality, or related field.
* 5+ years Chick-fil-A leadership experience.
* Experience managing a high-sales volume environment.
Perks & Benefits
* Competitive base salary + performance bonuses
* Health, dental, and vision insurance
* Paid Time Off & holidays
* Free meals while working
* Leadership development and long-term growth opportunities
Apply today and help us win hearts every day at Chick-fil-A Patriot Place!
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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