Supervisor, Operations

Position

Operations Supervisor – Hopedale, MA (Multiple openings)

Supervises and coordinates activities of workers involved with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. Performs various duties including inventory control, scheduling, staffing, payroll management, training, and safety compliance.

• Maintain records of inventory adjustments – cycles, physicals and catch weight audits.
• Assist with Inventory Control. Maintain inventory accuracy and supply areas.
• Maintain computerized records of inventory.
• Perform cycle counts, investigate variances, adjust records as required.
• Review inbound appointment log and open order report to plan daily work activities.
• Plan inbound and outbound schedules to meet customer metrics.
• Determine staffing needs and schedule staff accordingly.
• Assign workers to specific duties based on workload and shipping schedules.
• Review and update operational procedures; ensure they are communicated and understood.
• Track productivity; evaluate performance by individual, function, and department.
• Work with Inventory Control to maximize inventory accuracy.
• Manage payroll for the department.
• Advise employees on handling, storing, and shipping items; equipment use and related issues.
• Trace history of items to resolve discrepancies between inventory and stock control records.
• Determine work procedures, prepare schedules, and expedite workflow.
• Issue written and oral instructions.
• Ensure proper safety procedures are followed.
• Maintain harmony among workers and resolve grievances.
• Position is full‑time and on‑site.

Directly supervises 20+ employees in Operations; conducts interviewing, hiring, training, performance appraisal, rewards, discipline, and problem resolution in accordance with company policies and applicable laws.

High school diploma or GED; or 1–3 months related experience/training; or equivalent combination of education and experience.

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay range: $65,000 – $69,000 yearly. The above range is a starting salary; final compensation will be determined in accordance with applicable laws and market conditions.

You must be authorized to work for any employer in the U.S.

Performance Team is an equal opportunity employer. We welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. Qualified applicants with criminal histories will be considered in compliance with all legal requirements.

We support accommodations during the application and hiring process. For assistance, email acc