Assistant Branch Manager

Assistant Branch Manager (Open) – Assonet, MA – Retail shop

• Target Base Salary: $62k – $64k plus bonus opportunities.
• Work Schedule: Monday – Friday, no weekend work.
• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Parental Support: Up to 14‑week paid childbirth benefits.
• Future Security: 401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time.
• Early Access: Benefits start after just 30 days of employment.

• Supports the daily coordination of the store’s operations, including compliance, retail sales, warehousing and distribution.
• Guides and balances the daily schedule of the branch location.
• Participates in developing and executing marketing plans to support key market segments in collaboration with Sales and Operations teams and outside vendors.
• Coordinates sales promotional activities, merchandising, and displays.
• Collaborates with outside sales to ensure order accuracy and proper scheduling of customer deliveries.
• Cares for branch inventory, performs daily cycle counts, and maintains showroom and warehouse appearance.
• Organizes all hard goods receiving and dynamic deployment (hard goods inter‑branch orders) for timely completion.
• Reviews safety events to recommend improvements and eliminate recurrences.
• Builds and nurtures customer relationships, providing excellent service.
• Assists customers with product selection and technical support.
• Supports accurate order processing and coordinates timely product delivery.
• Builds alignment and resolves customer concerns while delivering excellent customer care.
• Maintains store operations and supports merchandising efforts.
• Partners with the Branch Manager in coaching the team and maintaining a functional, welcoming facility.

• Three (3) or more years of experience in industrial retail, inside sales, customer service, and/or inventory control related roles.
• Action‑oriented contributor with a background in creating and implementing plans that advance business success.
• Enjoys working with a wide variety of people with diverse perspectives and backgrounds.
• Demonstrated knowledge of order entry, data research, and computer skills necessary to support customers and suppliers.
• Thorough understanding of products, services, and associated technologies, or a curiosity and readiness to learn.
• Experience guiding a team of six or more associates, with a demonstrated ability to support professional development, including coaching, accountability, and performance reviews.
• Capability to safely move items up to 75 lbs and occasionally up to 125 lbs with material‑handling equipment.
• Ability to read, analyze, and foster understanding of general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages to support informed decision‑making.

• Associate’s Degree in Business, Management, Accounting, or a related field; or equivalent experience, training, and education.
• Foundational knowledge of Microsoft/Google Office applications (Word, Excel, PowerPoint, Outlook).
• Knowledge of SAP considered a valuable addition.

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to ensure equal access to employment benefits and privileges. If you are an individual with a disability and would like to request a reasonable accommodation, please contact us by email at us-ac