Director of Operations

Position Summary

The Director of Operations works collaboratively with all departments throughout the Institute. This individual will be responsible for ensuring that all professional policy standards and protocols are implemented and adhered to on an Institute wide basis as well as the Clark’s day-to-day operations by overseeing the managers in the Facilities, Grounds, Security, and Sustainability departments. The Director of Operations develops, leads, manages and executes all building and ground related maintenance and capital projects, and serves as a member of the Institute’s Directors Advisory Group.

• Works closely with the Facilities Manager, Building and Projects Manager, Security Manager, and the Grounds Manager to ensure the facilities, security, and grounds operations create a physical environment that is maintained, improved, and enhanced providing a safe, secure, visually pleasant environment for visitors, staff, scholars, and students.

• Oversees all maintenance and capital project budgets. Coordinates construction project schedules, vendors, and activity around the museum’s programmatic offerings to ensure the building is maintained at the highest of levels.

• Plans and implements all capital, building, and grounds projects. Able to manage multiple large projects simultaneously.

• Ensures that professional policy standards and protocols for security, building management, and the grounds are implemented on an Institute wide basis.

• Work closely with the Security manager to provide leadership, strategic direction and oversight of the Museum’s comprehensive security, life safety, emergency management, and business continuity programs. Ensure the protection of visitors, staff, volunteers, collections, exhibitions, facilities, and organizational assets.

• Works with Facilities Projects Manager to ensure the building facilities and mechanical systems are maintained to the highest standard.

• Works with the Grounds Manager to amplify the beauty of the pastures, forests, and trails that comprise the Clark’s 140-acre campus.

• Works with Facilities Manager and Grounds Manager plan and manage all necessary support for events. Works with all departments to maintain consistent management of all Clark spaces and provide appropriate support for their events and activities.

• Works with the Sustainability Projects Manager to develop and implement the Clark’s sustainability plan and environmentally responsible practices and initiatives related to facilities, grounds, energy use, waste reduction, and institutional operations.

• Acts as a thoughtful, articulate, and inspiring leader while managing the Clark’s day-to-day operations.

• Serves as a staff liaison for the Board of Trustees’ Building and Grounds committee.

• Leads, develops, manages, and executes the buildings and grounds related aspects of the Clark’s Strategic Plan.

• Maintains strong relationships with external stakeholders.

• Creates an atmosphere that rewards initiative, exceeds industry standards, and encourages productivity and cross-departmental collaboration.

• Performs other duties as assigned.

• At least 7 years of senior management experience as manager for a full-service operations department.

• Project management experience – Experience coordinating projects, managing schedules, resources, and ensuring timely completion of tasks.

• Experience overseeing electrical and HVAC systems in a commercial environment.

• Valid driver’s license and clean driving record.

• Bachelor’s degree in engineering preferred.

• Experience in a cultural institution, museum, academic, or nonprofit environment.

• Electrical skills – strong knowledge of electrical systems, wiring, circuits, and…