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Associate Patient Materials Operations

Job in South Hadley Falls, Hampshire County, Massachusetts, USA
Listing for: Bristol Myers Squibb EU Policy
Full Time position
Listed on 2026-06-27
Job specializations:
  • Manufacturing / Production
    Pharmaceutical Manufacturing
Salary/Wage Range or Industry Benchmark: 28.13 - 34.09 USD Hourly USD 28.13 34.09 HOUR
Job Description & How to Apply Below
Location: South Hadley Falls

Associate, Patient Materials Operations

This position is responsible for handling patient material needs/requirements for CAR‑T production per Standard Operating Procedures (SOPs) in controlled and/or classified environments. The specialist adheres to regulatory requirements while performing job functions and works within a team according to an assigned production shift schedule. Communication of production deviations and assistance with quality investigations are required.

Shift Availability
  • Sunday – Wednesday (with e/o Wednesday off), On‑site Afternoon Shift, 3 p.m. – 3:30 a.m.
Responsibilities
  • Performs tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMPs) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).
  • Maintains timing according to the production schedule to ensure on‑time logistics.
  • Performs apheresis receipt of patient materials and prepares final product shipments for couriers.
  • Executes receipt and discard of ex‑US Peripheral Blood Mononuclear Cells (PBMC) and ex‑US Cryopreserved Material (CMAT).
  • Supports Sample Retrieval, Sample Movements, and Sample Storage.
  • Supports transfers of Manufactured Goods to off‑site facility.
  • Supports manual and electronic batch record executions, deviation investigations, and closure of CAPAs.
  • Ensures all documentation is correct and addresses procedural/documentation errors expeditiously and effectively.
  • Work with management to ensure adequately trained personnel are available to perform all manufacturing activities.
  • Records patient material handling data and information in a clear, concise format according to proper GDPs.
  • Able to problem solve with minimal supervision.
  • Works in a team based, cross‑functional environment to complete tasks required by shift schedule.
  • Must be able to work in an environment with blood derived components.
  • Other duties may be assigned, as necessary.
  • Performs other tasks as assigned.
  • Available to work OT when business requires.
  • Willing to work staggered day shift hours.
Knowledge & Skills
  • Experience with cold chain sample storage and transfer.
  • Knowledge of cGMP/FDA regulated industry.
  • Basic mathematical skills.
  • General understanding of cGMPs.
  • Technical writing capability.
  • Proficient in MS Office applications.
  • Inventory control and/or management.
  • Background to include an understanding of biology, chemistry, medical or clinical practices.
Basic Requirements
  • High School Diploma required. Bachelor’s or associate degree preferred.
  • 0–1 years of cGMP cell therapy manufacturing, bioprocessing manufacturing, or relevant experience.
Compensation Overview

Compensation ranges from $28.13 to $34.09 per hour for full‑time employees in Summit, West, NJ, depending on experience and qualifications. Additional incentive cash and stock opportunities may be available.

Benefits
  • Health coverage including medical, pharmacy, dental, and vision care.
  • Wellbeing support programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
  • Financial well‑being and protection including 401(k), disability insurance, life insurance, and supplemental health insurance.
  • Paid time off, including flexible time, vacation, holidays, and paid volunteer days.
  • Global shutdown and summer hour flexibility for eligible employees.
Equal Employment Opportunity

BMS is an equal opportunity employer. We provide reasonable accommodations for people with disabilities. Qualified applicants with a criminal history are considered as per applicable laws.

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Position Requirements
10+ Years work experience
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