Visitor Services, Education and Outreach Member - Eastern Massachusetts National Wildlife Refug

Summary

American Conservation Experience, a nonprofit Conservation Corps, in partnership with the U.S. Fish and Wildlife Service (FWS), is seeking 1 Member to contribute to the Visitor Services and Education and Outreach Member programs under the mentorship of Eastern Massachusetts National Wildlife Refuge Complex and Northeast Canyons and Seamounts Marine National Monument staff.

For more information about ACE, please visit our website.

April/May 2026

Feb/March 2027

* a 42-week minimum commitment is required, approximately 1680 hours*

Monomoy National Wildlife Refuge, Chatham, MA

The member's primary duty station will be Monomoy NWR, which is a unit of Eastern Massachusetts NWR Complex. Situated along the coast on Cape Cod, MA, Monomoy National Wildlife Refuge (NWR) Complex comprises coastal wetlands, barrier and offshore islands, and salt marshes that provide important habitat for migratory birds, mammals, plants, reptiles and amphibians, fish, and invertebrates. Travel southeast approximately 130 miles off the Cape along the continental shelf, and you reach the western perimeter of the 3.1-million-acre Northeast Canyons and Seamounts Marine National Monument (NCSMNM), one of five Marine Monuments in the National Wildlife Refuge System, and the only one in the Atlantic Ocean.

The U.S. Fish and Wildlife Service manages these areas to conserve and protect a diversity of native wildlife habitats and species.

For more information about Monomoy NWR, NCSMNM, and the Eastern Massachusetts NWR Complex, please visit the FWS website.

The mission of the U.S. Fish and Wildlife Service (FWS) is working with others to conserve, protect, and enhance fish, wildlife, plants, and their habitats for the continuing benefit of the American people. This position will help FWS realize that mission at Eastern Massachusetts National Wildlife Refuge Complex and Northeast Canyons and Seamounts Marine National Monument. During this term, the ACE member will contribute to the Visitor Services and Education and Outreach programs.

The member will provide support and assistance with the guidance and direction of FWS staff to:

• The incumbent will learn the USFWS Visitor Services policy, process, and guidance.
• Provide staffing of the Refuge visitor center in Chatham, Massachusetts, communicating directly with the public on general refuge/Monument information, activities, and events.
• Assist in the recruitment and selection of volunteers for maintenance, outreach and community engagement and for the Outreach component of projects (i.e., creating educational material and social media platforms).
• Assist in the planning and coordination of education, outreach, and community events.
• Assist in the coordination with the Friends for the public awareness outreach activities.
• Work with Monument Superintendent and partners to learn and incorporate the Monument Education and Outreach curriculum into refuge events and activities.
• Communicating with staff and volunteers on a regular basis using a variety of tools- such as text chats for coordination.
• Assist staff with occasional biological and maintenance field work.
• Assist the EMRC Complex Volunteer Coordinator with basic tasks including volunteer agreements, event coordination, and trainings.
• Participate in community outreach efforts such as social media, website updates, public presentations, educating and engaging the public about Eastern MA NWRC.
• Identify new opportunities to increase community outreach and engagement efforts.
• Occasionally participate and/or lead volunteer teams in selected activities.
• Create engaging content for and manage /co-manage the EMRC Complex and Monument Facebook pages.

This individual placement is meant to facilitate professional development and promotes exposure to land management agencies and networking with professionals. This could include gaining experience in different conservation fields and shadowing different work groups.

Typically, duties will often be carried out between 8 am - 4:30 pm, and 5 days/week. (5-8s). Bi-weekly totals will usually not exceed 80 hours but may exceed 80 hours during the…