Food Pantry Manager

The Food Pantry Manager will lead the day to day operations of the Island Food Pantry. The Manager is the heart of this important community program, meeting the food needs of thousands of year-round islanders and coordinating hundreds of volunteers who power the work of the Pantry. They oversee a dynamic community space with many moving parts, and work in collaboration with many other island agencies dedicated to food access and equity.

The Food Pantry Manager also supervises other Pantry staff. This position reports to the Food Equity Director.

• Ensure the Pantry is a clean, welcoming, food-safe environment
• Maintain online ordering software
• Be a hands-on presence during volunteer and shopping hours
• Manage food inventory and place food orders
• Oversee care and maintenance of the Food Pantry building and equipment

• Provide a warm and welcoming client experience
• Ensure that client records are complete, accurate, and updated at regular intervals
• Work with partner agencies to connect Pantry clients with other supportive social services as needed
  -Solicit regular feedback from the clients we serve to ensure we are meeting their needs in ways that work for them
• Create a supportive environment for Pantry volunteers
• Ensure volunteer onboarding and on-going training is thorough and consistent and that all volunteers have the knowledge and training they need
• Work with volunteer coordinator on volunteer scheduling

• Hold regular meetings with Pantry staff
• Conduct annual reviews and mid-year check-ins with direct reports
• Meet regularly with the rest of the Food Equity team to ensure strong cross-departmental communications
• Work with Food Equity Director to prepare Pantry budget
• Review budget regularly to ensure spending is aligned with the budget
• Attend quarterly IGI all-staff meetings and other team meetings as requested

• Excellent interpersonal skills to lead volunteers and work with clients
• Flexibility, adaptability, and problem-solving skills to meet the needs of this dynamic space
• Experience in a supervisory role, including training, delegating, and performance management
• Ability to work both independently and collaboratively with staff, volunteers, clients, and community partners
• Language fluency in both English and Brazilian Portuguese strongly preferred
• Ability to work with diverse ethnic, racial, social populations
• Ability to maintain strict confidentiality
• A positive attitude to foster a welcoming, supportive environment for all
• Strong organizational skills and attention to detail
• Comfort using a computer (email, on-line ordering, etc)
• Ability to lift 50 pounds; position requires standing, walking, pushing, bending, kneeling and the ability to reach above the shoulder