Direct Care Specialist - Brain Injury Support & Career

Direct Care Professional

Department:
Developmental Brain Injury Services

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties.

Shift: Multiple shifts available, including overnights.

Pay: $18-$20 per hour (base on experience and certifications).
Compensation Pay Range Requirements
: $18/hr for applicants without MAP certification and $20/hr for those with an active MAP certification (includes a $2/hr MAP differential).

• Assist residents with daily activities such as eating, dressing, and using special equipment.
• Provide home support: cook meals, clean, do laundry, and shop for groceries.
• Transport residents to appointments, events, and other activities.
• Maintain daily records and track important information.
• Help residents achieve personal goals.
• Administer medication once trained.
• Complete required training and certifications.
• Work closely with the team and follow manager instructions.

• No educational requirements; on‑site training will be provided.
• Valid driver’s license for at least six months and a good driving record.
• Physical ability to perform all tasks and maintain resident safety.
• Basic computer skills.
• Background check required.

• Paid Vacation Leave (starting at two weeks minimum plus year‑end rollover).
• Paid Sick Leave (11 days plus year‑end rollover).
• Paid Holidays (11 holidays + 1 floating holiday).
• Paid Personal Leave (3 days).
• 403(b) Retirement Plan with 1‑to‑1 match up to 4% after one year of employment.
• Health Insurance (85‑90% paid by the employer for individual plans).
• Comprehensive Dental Insurance.

• Pre‑tax Flexible Spending Accounts for medical and dependent care expenses.
• Life Insurance (100% paid by the employer).
• Long‑term Disability Insurance (100% paid by the employer).
• Voluntary Supplemental Life Insurance.
• Employee Assistance Program.
• Discounted auto and homeowner’s insurance.

• Continuing education benefits, including PSLF eligibility and tuition remission for eligible classes at Massachusetts State Colleges, community colleges, and UMass.
• Opportunities for continuing education and professional training.

Service Net is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With more than 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Become part of an inclusive and caring community. No experience required. We offer paid on‑the‑job training, a comprehensive benefits package, and opportunities for career development and advancement.

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Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.