Lead Family Nurse Practitioner; FNP - Urgent Care

Lead Family Nurse Practitioner (FNP) - Urgent Care

Ludlow, Massachusetts, United States

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

We’re seeking a compassionate and experienced Family Nurse Practitioner (FNP) to join our team as a Lead Provider. The role involves providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers act as clinical leader for all clinical staff, mentoring and supporting new‑grad providers as well as allied healthcare professionals.

This role is ideal for an NP who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high‑quality care.

• Provide Patient‑Centered Care:
  • Assess patient health: interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: administer or order diagnostic tests (e.g., X‑rays, electrocardiograms, laboratory studies) and interpret results.
  • Perform therapeutic procedures: administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: empower patients with knowledge about their health, describe therapeutic regimens, and provide guidance on family planning and wellness.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care; type, edit, and electronically sign all office notes, reports, and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection‑control policies and protocols.
  • Comply with legal and professional requirements, including studying existing and new legislation, anticipating future legislation, enforcing adherence, and advising management.
• Collaborate with a Team: work collaboratively and pro‑actively with other providers and healthcare practitioners within the clinic to treat patients efficiently and plan coordinated dispositions in a timely manner.
• Clinic Leadership: act as a clinic leader, especially when the Practice Manager is not in‑clinic, providing mentorship to new‑graduate providers and other clinic staff.
• Continuing Professional Development: maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Preceptor Duties: act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities.

• Education, Licensure, &
  
  Certifications:
  
  
  • Master’s degree and certification by an NP certifying body.
  • Active DEA license with no restrictions.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, or online‑only classes are not accepted.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non‑provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being part of a strong team dynamic.
• Proactive and confident communicator: able to raise concerns promptly and communicate directly with colleagues and patients.
• Compassionate, authentic, and patient‑focused: supports patients through kindness and creates a sense of belonging.
• Technically savvy: Proficient with Microsoft Office Suite and clinical management systems such as EMR.
• Strong knowledge of:
  • Principles and processes for providing customer and personal services.
  • Applicable federal, state, and local laws and regulations including HIPAA and OSHA.
  • Relevant drugs and their properties.
  • Non‑pharmaceutical patient care…