Veterinary Receptionist - Rowley, MA

Veterinary Receptionist Position

Muddy Creek Animal Care Center is Hiring a Veterinary Receptionist!

Role:
Veterinary Receptionist Status:
Full-time Salary: $18 - $19.50 per hour based on experience

Schedule:

Flexible weekly schedule with one evening shift and one weekend shift

Benefits Highlights

Financial Rewards that Grow with You:
Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind:
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition:
Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You'll Appreciate:
Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a veterinary receptionist position where teamwork comes naturally, clients feel like family, and your contributions truly matter? Muddy Creek Animal Care Center may be the perfect fit.

At Muddy Creek Animal Care Center, we believe exceptional patient care starts with exceptional client service. We're looking for a Veterinary Receptionist who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a supportive team that genuinely cares about one another.

Here, you'll find a positive clinic culture, opportunities to grow professionally, and a team that believes work should be both meaningful and enjoyable.

Why Our Veterinary Receptionists Love It Here

• Supportive, collaborative team that genuinely enjoys working together
• Positive workplace culture built on respect, kindness, and teamwork
• Leadership that encourages your growth and values your ideas
• Mentorship and ongoing support as you build your veterinary career
• Staff celebrations, recognition events, and a team that enjoys having fun together
• Opportunities to give back through community rescue partnerships
• A schedule designed to support a healthy work-life balance

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth and professionalism
• Answer phones and provide exceptional customer service
• Schedule appointments and manage the daily appointment calendar
• Check clients and patients in and out while maintaining accurate records
• Process payments and review invoices with clients
• Communicate with clients regarding appointments, reminders, and follow-up care
• Maintain accurate client and patient records
• Support an efficient hospital workflow while creating a positive client experience
• Keep the reception area clean, organized, and welcoming
• Collaborate with doctors, technicians, and support staff to ensure outstanding patient care

What You'll Bring

• Previous veterinary receptionist or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Compassionate, professional attitude toward clients, patients, and coworkers
• Confidence working with computers and learning veterinary software
• Ability to remain calm and organized in a busy environment
• Positive attitude, reliability, and a team-first mindset
• Passion for providing exceptional client service

The Extras You'll Actually Feel

• Coworkers who are dedicated to helping one another succeed
• Leaders who support your professional and personal growth
• Opportunities to continue learning and expanding your skills
• A workplace where your hard work is genuinely appreciated
• Staff parties, celebrations, and regular team recognition
• The opportunity to make a difference for pets, their families, and your community every day

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance…