Licensed Optical Manager - Mountain Farms

Licensed Optical Manager - Mountain Farms (Finance)

New Store Opening. Warby Parker is looking for a highly skilled Optical Manager to join our in-house Optical team. In this role, you'll use your professional skill set and product expertise to create exceptional experiences for customers. You’ll lead your store’s Opticians, consult customers as needed, and coach the team to deliver outstanding service.

Optical duties

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets optical standards and customer requirements
• Explain prescription terminology and product offerings to customers

Leadership responsibilities

• Manage a team of Opticians by giving and receiving feedback, conducting development conversations, and leading by example on the floor
• Uphold exceptional service standards and implement retail experience programs to increase loyalty and engagement
• Report to the Store Leader and collaborate to anticipate staffing needs and oversee Optician Apprentice Program participants
• Stay up to date with HR policies and promote a productive, safe culture in the store; leverage company resources to increase engagement and job satisfaction
• Support general store systems, inventory databases, and business operations

• A licensed dispensing optician in licensing states (or ABO-certified optician in non-licensing states) with 2+ years in a management position
• A strong leader and mentor who drives optical metrics and adheres to strict optical standards
• Professional and open-minded when making decisions on behalf of the team
• Passionate about eyewear and retail
• Clear and effective communicator who can break down technical terms for customers
• Dedicated to going above and beyond to make customers and teammates happy
• Detail-oriented, organized, and able to prioritize in a fast-paced, changing environment
• Humble with a strong work ethic
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is determined by factors including qualifications, experience, internal equity, and market data.

For applicable postings, non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

Some benefits for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits for part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including city/county fair chance ordinances where applicable.

If you are a California resident, please review the additional privacy disclosures in Section 8 of our Privacy Policy, which describes how we collect, use, disclose, and share personal information and your rights under CPRA.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Violations may result in penalties.

About Us:

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style.

We believe in vision for all and, for every pair of glasses sold, provide a paired donation through Buy a Pair, Give a Pair.

Salary Minimum: 29 | Salary Maximum: 44.5