Evening Processing Lead

Martha's Vineyard Community Services, Inc.

Position:
Evening Processing Lead

Program:
Thrift Store

Classification:
Non-Exempt - Part Time

Compensation: $23.00 - $25.00

Reports to:

Director of Operations

The Thrift Shop Evening Processing Lead is essential in supporting the Thrift Shop Management Team and supervising evening processing operations. This role is responsible for all aspects of the evening processing operations while offering immediate guidance and support to Sales Associates and Volunteers. Additionally, the Evening Processing Lead manages the Thrift Shop in the absence of the management team, ensuring smooth operations and continuity of service.

• Supervises and participates in processing items including sorting, hanging, and merchandising items in functional and attractive displays.
• Maintains a clear and safe sales floor, ensures all displays are safe and walkways are ADA compliant, and works with the donations team to ensure the items going onto the sales floor are of good quality and properly prepared for sale.
• Maintains a clean and safe processing center, ensures all bins, supplies, and containers are used appropriately and stored after use.
• Supervises evening volunteers and staff.
• Advises management on donations to highlight for weekly sales and displays.
• Assists management with endcap and store displays.

• Supervises and participates in the prompt intake of donations and processing of items. Prevents excessive sorting and stockpiling, supervises and participates in the selection of items to be processed and prevents broken/dirty/low quality items from being priced. Assists in donation research and pricing in coordination with the management team.
• Supports donations team to ensure donations are promptly removed from public areas and moved into processing.
• Maintains a clean and orderly processing area inside and out, manages the prompt disposal of trash.
• Examines items for high value products and sets aside items for eBay or high value sales.
• Records all processed merchandise in Thriftrac.
• Refers to management team as needed.

• Manages the Thrift Shop in the absence of the Management Team.
• Enters all processing and donation data into Thrift Trac.
• Coordinates with the Management Team to produce the daily task list.
• Ensures all buildings are secure and locked at the end of a shift.
• Supports and assists with the training of new employees and volunteers, providing ongoing guidance to employees and volunteers in their daily work.
• Supports social media content creation.

• Minimum 4 years of retail experience or experience working with the public.
• Ability to occasionally lift and maneuver large, heavy and/or bulky objects up to 40 lbs. in all directions.
• Ability to stand or be on one’s feet for extended periods of time.
• Ability to patiently work with the public while maintaining a pleasant disposition.
• Ability to maintain composure under pressure.
• Strong multitasking and organizational skills.
• Strong ability to delegate tasks.
• Microsoft Office, including Word and Excel, Email communications (including attachments), Thrift Trac.
• Ability to operate general office equipment.
• Ability to access websites to help evaluate the value of donated items.
• Ability to direct staff and volunteers.
• Ability to meet all requirements to become an MVCS-authorized driver.
• Hold a valid driver’s license.
• Ability to administer NARCAN and CPR.

• This position requires work and availability outside of traditional business hours including weekends, evenings, and holidays.

This statement contained herein reflects general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.