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Store Manager - Battlefield Mall

Job in McKnight and Bay, Hampden County, Massachusetts, USA
Listing for: Pandora A/S
Full Time position
Listed on 2026-07-06
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 58500 - 73000 USD Yearly USD 58500.00 73000.00 YEAR
Job Description & How to Apply Below
Location: McKnight and Bay

Store Manager – Pandora

Join our team on the sales floor at Pandora, where you will immerse yourself in our brand, culture, and products while leading a high‑performance team to deliver exceptional customer experiences.

Responsibilities
  • Fully immerse in brand, culture, and product, ensuring exceptional customer experiences.
  • Engage customers and work with the team to drive sales.
  • Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.
  • Exceed individual and store sales goals by building genuine connections with fans.
  • Interpret and surpass KPIs and commercial targets, setting new records.
  • Create unforgettable shopping moments that exceed expectations by demonstrating excellent product knowledge and building brand loyalty.
  • Coach and inspire the sales team, fostering accountability for performance and providing real‑time feedback to achieve KPI goals.
  • Build loyal fans through authentic engagement and lasting connections beyond transactions.
  • Recruit and retain talent for Pandora (Assistant Store Manager, Sales Leads, Sales Associates).
  • Partner with Divisional Sales Manager and HR to resolve performance issues and policy violations.
  • Implement visual merchandising directives, efficient operational processes, and talent development initiatives.
  • Perform all other duties as assigned.
Qualifications
  • At least 3–5 years of experience as a Store Manager in a high‑performance retail environment.
  • Results‑oriented leadership with strong written and verbal communication skills.
  • Ability to charm, captivate, and connect with people at all levels.
  • Business acumen with analytical thinking to deliver positive results.
  • Talent magnet skilled in recruiting, retaining, and developing teams, with succession planning and internal mobility experience.
  • Knowledge of Microsoft Office 365 Suite and retail point‑of‑sale systems.
  • Minimum age 18 years with proof of identity and eligibility to work.
  • Flexible schedule including nights, weekends, and holidays; ability to stand for extended periods and lift 50 lbs or more.
Benefits & Compensation
  • Base salary of $58,500 - $73,000, commensurate with experience.
  • Bonus structure.
  • 401k plan.
  • Medical, Dental, Vision coverage.
  • Short- and long-term disability.
  • Basic Life and AD&D.
  • Annual anniversary gift cards and product discounts.
  • Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
  • PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays.
Equal Employment Opportunity

We are committed to equal opportunity and diversity. Candidates are encouraged to focus on their competencies and skills, and we prohibit discrimination based on identity. Please refrain from including identity-related information such as photos, marital status, or age on your application.

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