Replenishment Manager

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in‑stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Manage and support the truck processes and lead the team to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s.
• Manage, execute and support the planogram process (POG’s) to standard.
• Manage, execute and support the AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and the feature space to visual merchandising standards.
• Assist with interviewing, onboarding, coaching, observing and training of new team members; support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for continued self‑development.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role‑model for others.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni‑channel processes.
• Cross‑trained in Custom Framing selling and production.

As above, with additional responsibilities as delegated by management.

• Retail merchandising and customer service experience preferred.

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• Request reasonable accommodation if needed.

• Public retail store setting; all public areas climate controlled; some stock rooms may not be climate controlled; some outdoor work may be required for retrieving shopping carts or unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

$17.00 – $22.70 per hour.

Benefits include health insurance (medical, dental, vision), paid time off, tuition assistance, generous employee discounts, and more.

Michaels is an Equal Opportunity Employer.

Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at (1800-MICHAEL).

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