Bakery Cake Decorator

Overview

To prepare and display product in the department in a careful, clean, neat, and expedient manner and ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.

• Must be 18 years of age.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Train other associates as needed.
• Provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions.
• Dynamically selling products by providing customers with information needed to make product‑relation decisions.
• Follow Roche Bros., Sudbury Farms guidelines for Cake Decorators.
• Write on cakes and prepare product to meet customers specifications.
• Icing, decorating, traying, packaging, labeling, pricing products for island refrigerated cases, and maintaining refrigerated service showcase.
• Filling customer special orders, including all catering platter offers, as well as custom cake requests to include wedding cakes and assisting with delivery and set up as needed.
• Operating the Bakery department mixer.
• Prepare and wrap bakery related products.
• Maintain Roche Bros., Sudbury Farms high standards for product freshness and sanitation.
• Organize and rotate stock in the Decorator's section of the freezer and cooler.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates, always using the oldest products first (first in, first out).
• Receive and unload bakery product and store in designated area.
• Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Able to operate and clean the bakery equipment and tools.

• Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
• Promote items on public address system.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e‑learnings and checklist within 30 days of hire/entering the department.
• Other duties as assigned by management.

• Crawling – Never (0%).
• Sitting, pulling and pushing up to 250 lbs, climbing up to 8 ft, kneeling, and crouching – Occasionally (1–33%).
• Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead – Frequently (34–66%).
• Standing and walking on a tile or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing – Continuously (67–100%).

• Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions – Occasionally (1–33%).
• Twisting of back and neck, contact with sharp objects, and slippery floor surface – Frequently (34–66%).
• Hazardous…