Sales Closer

Take Over (TO) Sales Closer- 12:30pm-8:00pm-weekly pay, hourly with bonuses
- Capital Vacations

Capital Vacations is looking to add a Take Over Sales (TO) Closer to our Springfield Call Center. The Sales Closer is in charge of closing each mini-vacation package sale. If you have several years of Tele‑Sales experience and you are looking for a growth opportunity within a company, apply today!!

Shift: Additional hours may be required to cover shifts, meet deadlines and goals as necessary:

• Full‑Time:
  Monday - Friday, saturdays as needed, 12:30pm-8:00pm
• Full benefits, 401K, Paid Time off, local discounts

Principal Duties and Responsibilities:

• Verify and Close sales for our Tele‑Sales Reps
• Ensure all vacation packages are fully qualified
• Assist our Tele‑Sales Reps with any questions they may have
• Maintain excellent quality standards in compliance with set company guidelines
• Assist with the development of the call center training and QA process
• Assist Floor Managers with call monitoring, etc.
• Code records completely and accurately
• Set travel dates for the vacation package, at the customer's request

Education, Essential Training / Certifications, and

Experience:

• CALLL CENTER EXPERIENCE REQUIRED
• SALES EXPERIENCE REQUIRED
• 3-5 Years - Quality assurance and/or customer service experience REQUIRED
• Report directly to Day Shift Manager.
• Some collegiate-level business classes are preferred.

Skills, Knowledge, and Abilities:

• Natural ability to close
• Have the ability to handle rejection
• Confidence to perform within a short sales cycle.
• Must use excellent communication and stellar customer service skills while using proper phone etiquette.
• Must have the ability to identify, troubleshoot and resolve problems.
• Proficiency in PC programs such as Excel, Word, etc is helpful.
• Must work with a high sense of urgency in a fast‑paced environment