Account Manager, Point of Care - England

Account Manager, Point of Care - Greater New England

Paid time off, paid holidays, sick time, 401(k).

Quidel Ortho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world‑leading in‑vitro diagnostics company with award‑winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most — home to hospital, lab to clinic.

Our culture puts our team members first and prioritises actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

We’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Account Manager, New England. The Account Manager, POC & MDx is a front‑line, customer‑facing, quota‑carrying role responsible for driving sales and growth of Quidel Ortho Point of Care (POC) product lines including Sofia, Triage and Molecular (MDx). This role manages a geographic territory or a portfolio of named accounts, serving as the primary point of contact for customers.

Key responsibilities include achieving instrument sales targets, growing assay and reagent utilisation, and ensuring customer retention. The role requires a consultative, value‑driven sales approach, supported by collaboration with cross‑functional teams to deliver tailored solutions that meet customer needs. Success is measured by the ability to meet territory revenue and profitability goals while delivering a best‑in‑class customer experience. This is a field‑based sales position located in and supporting the Greater New England territory including Massachusetts, New Hampshire, Maine, Rhode Island, and Connecticut.

• Drive sales with current customers for all POC, MDx, and Triage products, instrumentation, and services offerings within an assigned territory or list of named accounts; meet equipment revenue targets.
• Grow the menu for the POC business by creating value for customers beyond features and price, and deliver solutions that meet customer needs.
• Maximise customer retention rates by ensuring customer satisfaction, executing a customer touchpoint/call plan, territory management, and acting as the single point of contact for all problem resolutions; anticipate and deflect competitive threats.
• Build productive and strong collaborative relationships with distribution partners to drive sales revenue and profitability.
• Provide timely and accurate sales forecasts, activity, account updates, and reports via CRM system; effectively manage the sales pipeline from lead acquisition to contract signing.
• Represent Quidel Ortho at trade shows and professional meetings.
• Provide or facilitate training on Quidel Ortho POC, triage, and molecular diagnostics products to customers and distributor representatives as required.
• Partner and collaborate with others in our sales organization to retain and expand the menu as well as understand and execute IDN strategy.
• Meet or exceed established touchpoints per week.
• Perform other work‑related duties as assigned.

Required:

• Education:
  
  Bachelor’s Degree.
• Experience:
  
  Minimum of 3 years of sales experience in the healthcare industry; knowledge of B2B sales and/or distribution sales.
• Sales and/or technical experience in the medical device/life science/diagnostic market.
• Strong strategic marketing, consultation and data analysis skills are essential for building customer retention and managing financial performance.
• Strong strategic thinking skills and the ability to translate strategies into executable tactical action plans.
• Ability to deliver results while working in a highly independent and fast‑paced team environment.
• Commercial & Business acumen; proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Entry‑level people…