Concierge

Overview

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services.

Base rate: $21/hour, post rate shifts: may offer a +$1-$5/hr differential.

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off & Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness
• Wellness Program
• Pet Insurance

Responsible for maintaining a safe and secure environment by providing protective services, customer assistance, and incident response in support of site operations and client needs.

• Monitor and authorize the entrance and departure of employees, guests, and other persons
• Patrol and roam the Guest Areas of the venue, monitoring areas for safety and compliance with the house rules, interacting with Guests, and addressing safety and security concerns
• Operate metal detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
• Partner with fellow crew members at the end of the show to close the venue- this may include collecting recyclables from the reserved section, and picking up and properly storing event equipment such as chairs, barricades, etc.
• Warn persons of rule infractions or violations
• May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Apprehend and evict Guests in violation of house rules or causing a safety hazard to themselves and others.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Provide accommodation for guests with special needs both prior to and on the day of the show - this includes aiding people that use wheelchairs.
• Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands, and designated seats/sections.
• Patrol premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
• Performs other job-related duties as assigned.

• Completed High School Diploma or GED
• Must be able to obtain and maintain any applicable licenses or certificates
• Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to stand and/or walk for an entire work shift

For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as pay stubs or W-2s).

• Previous work experience with the public in a service setting

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced. All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

Tarian stands out as North America's foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater…