More jobs:
Security Officer Customer Service Specialist
Job in
North Billerica, Middlesex County, Massachusetts, 01862, USA
Listed on 2026-06-09
Listing for:
Allied Universal Security
Full Time
position Listed on 2026-06-09
Job specializations:
-
Security
Security Guard, Site Security
Job Description & How to Apply Below
As a Security Officer Customer Service Specialist in North Billerica, MA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location, where you will monitor assigned areas, conduct routine patrols, and maintain a visible presence that helps to deter security-related incidents.
This role offers the chance to deliver outstanding customer service and communication while supporting daily operations with agility, reliability, innovation, teamwork, and integrity.
Position Type:
Full Time
Pay Rate: $20.50 / Hour
Job Schedule:
Day Time Mon
12:00 AM - 08:00 AMTue
12:00 AM - 08:00 AMWed
12:00 AM - 08:00 AMThur
12:00 AM - 08:00 AMFri
12:00 AM - 08:00 AM
What You'll Do:
* Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and/or, when appropriate, emergency response activities.
* Respond to incidents and critical situations in a calm, problem-solving manner.
* Conduct regular and random patrols around the location and perimeter.
* Working environments and conditions may vary by client site.
Minimum Requirements:
* Comfortable using a computer and/or tablet is preferred.
* Customer service experience is preferred.
* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
* Possess a high school diploma or equivalent.
* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
* Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
* A valid driver's license will be required for driving positions only.
Why Join Us:
* Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
* Career Growth:
Get paid training and access to career growth opportunities.
* Financial and
Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
* Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program.
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