Exterior & Roofing Repair Technician

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are a family-owned roofing, siding, window, and insulation contracting company with over 45 years of experience and a trusted reputation across Massachusetts. With locations in North Grafton, Wrentham, Bedford, and Nantucket, our team prides itself on quality workmanship, and integrity.

This is a hands-on repair role for someone who enjoys working in the field and helping homeowners directly. Our office team will handle your scheduling so you can focus on what matters - assessing repair needs, providing solutions, and doing the work. You’ll write estimates, complete repairs, or schedule follow-ups as needed.

A key part of this position where you can earn commissions, is recognizing opportunities to turn your repair visits into full project sales. This is a sales-forward position where you can sometimes turn repairs into full roof replacements, siding upgrades, or multi-scope renovations.

The work includes a wide variety of exterior repairs including fascia and trim repairs, siding work, gutter fixes, minor carpentry, roof inspections, roof repairs, flashing fixes and more.

• Travel to homes and job sites throughout Massachusetts and surrounding areas (Company truck and fuel provided)
• Meet with clients at scheduled appointments to evaluate repair needs
• Inspect and diagnose issues related to roofing, siding, gutters, flashing, fascia, trim, and other general exterior conditions
  
  Provide on-site explanations and write clear, professional proposals or contracts
• Upsell additional services and upgrades, such as full roof replacements, siding improvements, or multi-scope renovations
• Complete small to mid-sized repairs ensuring high quality craftmanship
• Maintain high standards of cleanliness, craftsmanship, and communication
• Document all job-related details, customer interactions, and material needs
• Coordinate closely with the office team and uphold our company’s reputation for quality

• Hands-on experience in a wide variety of exterior repairs
• Strong sales motivation with a proven ability to upsell
• Comfortable speaking with homeowners and discussing service options and pricing
• Reliable, honest, and organized with strong attention to detail
• Self-motivated and capable of working independently
• Calm under pressure with strong follow-through
  
  Experience using Accu Lynx or similar software is a plus (training provided)

• Valid driver's license (company vehicle and fuel provided)
• Ability to lift up to 50lbs and use basic hand and power tools (company tools and ladders provided)
• Excellent communication and customer service skills
• Background check required
• Available for a consistent full-time schedule (32+ hours/week)

• Competitive hourly pay starting at $25+/hr
• Commission opportunities for closing additional repair or replacement work
• Steady work with flexibility and autonomy
• Support from a responsive, family-oriented team
• Training and advancement opportunities as we expand our repair division

If you are passionate about helping homeowners improve their properties and have a knack for sales, we invite you to apply today to join our dedicated team at Northeast Home & Energy!