Engineering Manager, Developer Infrastructure

Location: Boston

This job is with Klaviyo, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Want to learn more about life at Klaviyo? Visit  to see how we empower creators to own their own destiny.

About Klaviyo

Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.

About the Team

The Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the "paved path" that allows engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software "building blocks," and development environments. Our core pillars are  Speed, Quality, and AI Enablement , aiming to empower engineers with efficient, high-quality tools that enhance productivity and drive business growth.

We are committed to fostering open communication and collaboration with our internal customers – the engineers.

What You'll Do

As an Engineering Manager of Developer Infrastructure, you will be responsible for leading a team focused on delivering a world-class developer experience.

Your role will involve:

Strategic Leadership:  Define the technical vision and roadmap for developer infrastructure, aligning with Klaviyo's overarching engineering and business goals.

Enhance Developer Productivity:  Drive initiatives to  improve platform cycle time metrics  across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on  reducing toil  and increasing engineering efficiency.

Optimize Development Environments:  Champion the improvement of local development environments, addressing challenges such complex service setups and ephemeral test environments.

Platform Ownership  :  Oversee platform and dependency upgrades for our major languages, ensuring performance, security, and developer efficiency.

Streamline CI/CD Pipelines:  Lead the evolution of our Continuous Integration and Continuous Deployment (CI/CD) pipelines.

Team Management:
You will own the day-to-day operations, team mentoring and coaching, and help the engineers on your team grow their careers.

What You'll Bring  To succeed in this role, you should possess a combination of strong technical expertise and proven leadership abilities:

Experience:

5+ years of experience in software engineering, with at least 2+ years in a Senior Management or similar role preferably in developer infrastructure or platform engineering. Experience leading other engineering managers.

Technical Acumen:  Deep understanding of modern software development practices, including CI/CD, local development environments, and cloud infrastructure (AWS).

Programming

Languages:

You are expected to be hands-on in the code base as an occasional contributor and frequent reviewer; you should have proficiency in Python, Typescript, and/or Go, as these are primary languages in our environments.

Distributed Systems:  

Experience with Kubernetes (K8s) and related deployment platforms.

Problem Solver:  A track record of diagnosing and solving complex technical challenges related to developer workflows, build systems, and testing.

Leadership & Mentorship:  Ability to inspire, mentor, and grow a team of highly skilled engineers, fostering a culture of ownership and continuous improvement.

Communication:  Excellent verbal and written communication…