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Technical Sales Jobs in Massachusetts by City

Boston (3 postings) Engineer/Technical...;  Sales Representative-GSF...
Bedford (1 posting) Account Executive
Lexington (1 posting) VP Sales Engineering
Littleton (1 posting) Technical Support...
Springfield (1 posting) Account Manager
Some of the Last Jobs Posted:
1 day ago 1. Account Manager Job in Springfield - Massachusetts

Sales

Position: Springfield, MA - Account Manager - Overview - The Account Manager is responsible for the positioning and selling of pain...
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Account Manager Job

Posted by Syneos Health
2 days ago 2. Technical Support Representative (Online/Remote) - Candidates ideally in Littleton - Massachusetts

Administrative, Sales

Responsibilities: - • Deliver technical service and support to end - users via telephone, email, or remote Internet connection - •...
Engineering Services We are a leading national recruiter of experienced contract engineering professionals within the...
Skills Needed: Responsibilities:
• Deliver technical service and support to end-users via telephone, email, or remote Internet connection
• Diagnose, analyze and resolve technical issues involving proper configuration and operation of Burk Technology products • Respond to inquiries, concerns, and requests about products and services
• Research information required to resolve customer issues
• Gather customers’ information and accurately process and record call transactions in SalesForce
• Follow up and make scheduled call backs to customers as necessary
• Identify and escalate high priority issues per Burk Technology procedures
• Identify and reproduce product issues and enter descriptive information in the bug-tracking database
• Provide product training to end users and channel partners
• Remain current with product information, changes and updates
• Provide pre-sales technical assistance in support of the sales department
• Pre-configure demonstration equipment
• Perform product testing and other functions as assigned

Skills and Qualifications:
The successful candidate will have experience in telephone technical support for control and telemetry, SCADA, embedded devices or a related technical product area. Experience in radio or TV broadcast engineering is a plus.

Required qualifications include:
• 5 years of experience in a technical support role
• Knowledge of communications and networking technologies
• Proficiency with the Windows operating system
• Familiarity with basic electrical and electronics principles
• Experience with embedded systems utilizing real-time operating systems
• Ability to perform logical troubleshooting of technical problems
• Proper telephone etiquette
• Ability to speak and write clearly and accurately
• Knowledge of customer service principles and practices
• Effective listening skills
• Ability to work independently and as part of a team
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Technical Support Representative Job

Posted by Greenlight Professional Services
6 days ago 3. Sales Representative-GSF Job in Boston - Massachusetts

Sales

Position: Sales Representative - GSF (Boston, MA) - By clicking the Apply button, I understand that my employment application process with...
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Sales Representative-GSF Job

Posted by Takeda Pharmaceuticals
2 weeks ago 4. VP Sales Engineering Job in Lexington - Massachusetts

Sales

VP Global Sales Engineering - - US - MA - Lexington - - Title: SVP Global Sales Engineering - - Job ID: 2 - Type: Permanent Full Time -...
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VP Sales Engineering Job

Posted by Mimecast Services Limited
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