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Customer Service Representative Front Desk Cashier

Job in Massapequa, Nassau County, New York, 11758, USA
Listing for: Pequa Bowling Alley Corp
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • Job Summary

    We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company.

    Responsibilities

  • Greet and welcome guests as soon as they arrive at the entertainment center
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail
  • Update calendars and schedule meetings
  • Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Qualifications

  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • #J-18808-Ljbffr
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