Commercial Loan Officer - Massillon

FLSA Classification: Exempt

Status: Full-time

Hours: Generally, Monday through Friday; occasional evenings or weekends based on customer and community needs

Job Summary:

The Commercial Loan Officer develops and manages business banking relationships throughout Stark County, serving as a trusted financial advisor to local businesses. This role identifies customer needs, structures tailored lending solutions, manages a commercial loan portfolio, and contributes to the continued growth and success of First Federal Community Bank.

This is a unique opportunity to help establish and expand First Federal's presence in the Massillon market. The successful candidate will play a key role in building relationships, developing new business opportunities, and strengthening First Federal's reputation as a community-focused financial partner throughout Stark County.

The ideal candidate combines strong credit and financial analysis skills with a passion for relationship banking, business development, and community involvement. As a trusted advisor, the Commercial Loan Officer helps business owners achieve their goals through personalized financial solutions, proactive relationship management, and responsive service. Through collaboration, local decision-making, and visible engagement within the Massillon and Stark County business community, this individual will create value for customers while advancing First Federal's commitment to Invest in Our Community.

• Results-Oriented
• Effective Communicator and Active Listener
• Self-Motivated
• Relationship Builder
• Community-Minded
• Customer Advocate

• Develops relationships with prospective business customers through outreach efforts and referral partnerships with CPAs, attorneys, insurance agents, and other professional partners
• Builds, retains, and expands strong, long-term relationships with First Federal business customers through exceptional service and proactive relationship management
• Analyzes applicants' overall creditworthiness, financial condition, and ability to repay.
• Negotiates credit terms, including costs, repayment methods, collateral requirements, and interest-rate structures, in accordance with First Federal policies and procedures
• Evaluates commercial loan requests and presents recommendations to the appropriate loan committees and/or Board of Directors
• Actively manages a commercial loan portfolio, including ongoing customer contact, annual reviews, portfolio monitoring, and collection activities as needed.
• Identifies opportunities to connect customers with additional bank products and services based on their needs
• Collaborates with Financial Center Managers and Cash Management Advisors on joint customer and prospect calls
• Serves as a key ambassador for First Federal in the Massillon market, helping establish and grow the Bank's presence through business development, relationship building, community engagement, and professional networking
• Develops and executes strategies to generate new business opportunities and expand First Federal's commercial banking footprint throughout Stark County
• Maintains a visible presence in the Massillon and Stark County market by participating in community events, service activities, business organizations, and networking opportunities that strengthen relationships, increase brand awareness, and support growth
• Represents First Federal's commitment to Invest in Our Community through active involvement in organizations and initiatives that support local businesses and communities
• Performs other duties as assigned by management

• Bachelor’s degree in finance, accounting, business, or a related field, or an equivalent combination of education and banking experience
• Three or more years of…