Salon Manager

Job Duties

• Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
• Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
• Model quality services by consulting with clients and applying the appropriate service techniques.
• Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
• Model customer service best practices by leading and inspiring the team, ensuring each client’s satisfaction, and building client loyalty.
• Provide customized consultations with each client, including stating the final price before the service begins.
• Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, onboarding new team members, and scheduling appointments) promptly.
• Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
• Meet or exceed personal/salon productivity standards set by Regis.
• Protect the salon’s assets, including emphasizing and enforcing cash handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
• Attend all required technical training sessions.
• Join all virtual and in-person meetings as directed by leadership.
• Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

• Ability to lead the team and work as a team-player and/or independently.
• Marketing yourself, the salon, and the team in the community to increase your salon clientele.
• Modeling exceptional communication, organization, and problem-solving skills.
• Providing consistent and excellent customer service.
• Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
• Showing a willingness to learn new techniques and stay current with hair trends.
• Leading through change and applying effective coaching abilities.
• Traveling to other salon locations as needed (i.e., temporary assignments).
• Maintaining full-time status and meeting the business demands.
• The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.

• Three (3) years of experience as a Stylist, preferred.
• One (1) year of experience in a salon leadership role, preferred.

• Must maintain a valid cosmetology or barber’s license.
• All SLs are required to complete assigned training as determined by Regis.
• All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.

• The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.

Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.