Assistant House Manager - Recovery Services

Assistant House Manager

Real-world impact. Life-changing outcomes.

Comm Quest is currently seeking a Full Time Assistant House Manager at our Recovery Campus in Massillon, OH. The Assistant House Manager supports the overall management of residential services, ensuring the safety, compliance, and smooth operation of residential facilities. This role coordinates staff development, vendor relations, and daily operations while providing crisis and behavioral intervention support to residents. It serves as a key point of contact in the absence of the Lead Residential Technician.

• Be valued as an expert
• Provide leadership
• Make a real difference
• Grow professionally

• Complete monthly, quarterly, and annual safety inspections, fire and tornado drills, and vehicle registrations for residential locations; manage and track residential staff credentials, including Serv Safe certifications.
• Support the Director of Residential Operations in hiring, training, staff development, and onboarding; provide input on annual performance reviews.
• Provide crisis intervention, behavioral intervention, and support residents’ development of activities of daily living (ADLs).
• Coordinate vendor relationships and oversee supply orders and housekeeping needs.
• Orchestrate vendor deliveries, manage donations, and ensure compliance with client rights postings.
• Ensure completion of residential client tracking forms and maintain current house schedule and postings.
• In the absence of the Lead Residential Technician, assume related duties to ensure coverage.
• All other duties as assigned.

Schedule:

11:00 AM - 7:00 PM, including one weekend day per week (Saturday or Sunday) with Flex.

• Bachelor’s Degree in Chemical Dependency, Psychology, Social Work or similar field required;
  Master’s preferred.
• Active Chemical Dependency Counselor Assistant (CDCA) certification or above issued by the State of Ohio required.
• Minimum 2-3 years of experience in recovery services including at least 1 year of supervisory experience required.
• Maintains Non-Violent Crisis Intervention and CPR/First Aid training, obtained within first 90 days of employment; maintain all other certifications and/or licensures required for position and/or compliance.
• Valid driver’s license and reliable transportation.
• Availability for rotating on-call shifts, some evenings and weekends may be required.

• Generous time off, including Mental Health days.
• 10 paid holidays annually.
• Retirement plan with company match.
• Medical, Dental, and Vision plans.
• CEU/Licensure reimbursements and additional workshops/training:
  • Up to 16 hours of paid work release annually for workshops, with $200 in funds for CEUs (24 hours) and $250 for employees maintaining two licenses.
  • Licensure fee coverage up to $320 annually for one license.
  • Access to Pyramid programs for CEUs
    , with costs deducted from funding, and one Pyramid training at a 50% discount
    .
  • Flexible work scheduling with supervisor approval to make up time during workshop weeks.
  • Workshops/Trainings:
    EMDR, DBT, CDCA, & More
    .
• Salary listed is base pay. Quarterly bonuses for licensed positions.
• Remote/Hybrid options available for counselor roles; based upon facility/department needs, employment experience, and 90-days employment completion.

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.