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Sleep Expert - Sales

Job in Massillon, Stark County, Ohio, 44647, USA
Listing for: Mattress Firm Inc.
Full Time position
Listed on 2026-05-30
Job specializations:
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Job Overview

The Sleep Expert will elevate and enhance the customer's in‑store experience by serving as a trusted sleep authority and offering best‑in‑class products.

Responsibilities
  • Execute Mattress Firm selling programs with digital tools and support a seamless omnichannel experience.
  • Create an engaging environment that puts the customer at the center.
  • Cultivate strong relationships and provide technical and product knowledge.
  • Drive individual sales performance, meet KPIs, and demonstrate company values.
  • Maintain customer relationships during and after purchase, including resolving issues and sending delivery reminders.
  • Monitor competition and stay aware of competitor ads and services.
  • Leverage social media to increase brand awareness and sales.
  • Lift, push, or pull 50+ pounds.
Compensation and Benefits

Competitive pay range of $45,000 to $65,000 per year (depending on qualifications and experience). Eligible leadership roles may receive additional bonus opportunities. Compensation includes base pay or uncapped commission and on‑demand pay.

  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Employee discounts on Mattress Firm sleep products and accessories.
Qualifications

We seek individuals who can:

  • Deliver outstanding customer service and build lasting relationships.
  • Demonstrate strong sales and product knowledge skills.
  • Use digital tools and support omnichannel retail environments.
  • Meet or exceed sales KPIs.
  • Maintain physical fitness to lift 50+ pounds.
  • Hold legal authorization to work in the United States (no sponsorship required).
EEO Statement

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

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