Phone Sales

Progressive Auto Group, one of the area’s most successful automotive dealerships, is currently seeking a full‑time Customer Service Sales Representative for the Business Development Center – no experience necessary.

Willing to train the right person.

This position offers an opportunity to join one of the area’s best dealerships, work in a great environment, and start a great career with our company.

Opportunities for advancement are available and this is a great way to get your start in the automotive industry.

• Use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport, and provide the best possible automotive‑buying experience.
• Answer incoming sales calls and contact internet leads received from our website and third‑party sites.
• Determine each customer’s vehicle needs by asking questions and listening.
• Set and confirm appointments and follow up with customer inquiries.
• Enter all prospect communications, notes, records, and customer appointment data into the Customer Relationship Management Tool.
• Prepare reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received.
• Learn and follow call and email scripts.
• Develop superior product knowledge on all new vehicle models through product training.
• Follow up with customers via phone, email, and text.
• Ongoing sales and product training.

• 40‑hour work week.
• Competitive hourly pay plus bonus program.
• Paid vacation and sick days.
• 401(k) retirement plan with employer match.
• Medical plan with prescription drug program.
• Dental benefits.