Automotive Customer Service Representative - BDC Sales

Position: 44890 Automotive Customer Service Representative - BDC Sales
Automotive Customer Service Sales Representative/Phone Sales Progressive Auto Group , one of the area’s most successful automotive dealerships, is currently seeking a FULL TIME Customer Service Sales Representative for their Business Development Center – NO EXPERIENCE NECESSARY, WILL TRAIN THE RIGHT PERSON . This position offers an opportunity to join one of the area’s best dealership, work in a great environment, and start a great career with our company.

Opportunities for advancement are available and this is a great way to get your start in the automotive industry. In this role you will use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport and provide our customers with the best possible automotive-buying experience.

Job Responsibilities:

Answering incoming sales calls Contacting internet leads received from our website and third party sites Determining each customer’s vehicle needs by asking questions and listening Setting and confirming appointments and following up with customer inquiries Entering all prospect communication, notes, records, and customer appointment data into the Customer Relationship Management Tool Preparing reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received Learning and following call and email scripts Developing superior product knowledge on all new vehicle models through product training Follow up with customers via phone, email and text Dealership Commitment: 40 hour work week Competitive hourly pay plus bonus program Ongoing sales and product training Paid vacation and sick days 401K retirement plan with employer match Medical plans with a prescription drug program and dental benefits If you are interested in this exciting opportunity, APPLY NOW!