Systems Administrator II - Matawan

1547 Critical Systems Realty is seeking a Systems Administrator II to support and administer a growing national technology real estate and colocation environment. This full-time hybrid role will manage Microsoft 365 and Windows endpoints, provide network and end-user support, automate routine work with Power Shell, and contribute to SOC 2, PCI, and security compliance activities. The ideal candidate is a hands-on IT professional who can work independently, maintain clear documentation, and support a 24x7 operational environment.

• Administer the Microsoft 365 environment, including user provisioning, licensing, group and policy management, and troubleshooting across Exchange Online, SharePoint, Teams, Entra , and Intune.
• Manage and support Windows endpoints through Intune, including device enrollment, compliance policies, application deployment, patching, and hardware lifecycle activities.
• Provide first-line support for network infrastructure, including firewalls, switches, wireless networks, VPNs, and related connectivity issues; elevate complex issues with complete documentation.
• Support the connectivity and health of IT-connected building systems across data center sites, including building management systems, cameras, access control, and wireless infrastructure.
• Execute employee onboarding and offboarding activities, including account setup, equipment provisioning, application access, and access removal.
• Provide direct technical support to on-site and remote employees, resolving incidents where possible and escalating issues appropriately.
• Develop and maintain Power Shell scripts to automate provisioning, reporting, and routine administrative tasks.
• Create and maintain runbooks, configuration records, knowledge base articles, and other IT documentation.
• Assist with SOC 2 and PCI compliance activities, including evidence collection, access reviews, change management, and security procedures.
• Support vendor coordination, IT procurement, and hardware lifecycle management as assigned.
• Participate in occasional off-hours maintenance windows and incident response activities in support of a 24x7 operational environment.

• Associate or bachelor's degree in information technology, computer science, or a related field, or equivalent professional experience.
• At least three years of information technology experience, including hands-on systems administration.
• Experience administering Microsoft 365, including Exchange Online, SharePoint, Teams, Microsoft Entra  (Azure Active Directory), and Intune.
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
• Experience supporting firewalls, switches, and wireless infrastructure, including solutions from vendors such as Cisco and Forti Gate.
• Experience supporting Windows desktop and server operating systems, endpoint deployment, and hardware lifecycle management.
• Power Shell scripting experience for administrative automation and reporting.
• Familiarity with SOC 2 Type I and II (SSAE 18) standards and experience working in a regulated or compliance-driven environment.
• Ability and willingness to provide direct technical support to both on-site and remote end users.
• Ability to work independently, document work thoroughly, and clearly escalat...??
• Strong written and verbal communication skills.
• Willingness to support a 24x7 environment, including occasional off-hours work and travel to data center and office locations up to 25% of the time.