Network Administrator

Environment: Onsite Monday thru Friday in Matawan, NJ

We are seeking an onsite Network Administrator in Matawan, NJ for a full-time, permeant position The Network Administrator is responsible for troubleshooting Local Area Network, Wide Area Network, Wireless Networks and Remote Access in addition to, leading optimal installations and troubleshooting. This also includes ensuring automated failover for all critical operations.

This position will be directly responsible for the day-to-day operations, availability, reliability, scalability and security of all production network data platforms and is a highly technical administrative role that will work closely with multiple teams and locations to maximize infrastructure security, availability, and performance.

The Network Administrator will also be responsible for interacting with vendors and service providers, and keeping internal customers informed of production issues. The Network Administrator acts as an expert in the infrastructure department and will have responsibilities for both the headquarter operations as well as service support to all independent sites.

• Survey, install, design, configure, and troubleshoot LAN/WAN technologies
• Install, configure, and troubleshoot switching, routing, firewalls and wireless
• New retail store network installs:
  Confirm circuit order with static IPs function on the store network, Network infrastructure, router, backup cellular router (Cradlepoint) Installation, Test Failover
• Provide Wide Area Network (WAN) support and troubleshooting.
• Troubleshoot telecommunications and network equipment issues with server team
• Maintain network topology, supporting diagrams, fail-over procedures and updated documentation between service providers
• Work with vendors to update all documentation related to PCI Compliance and assessment as needed:
  Update PCI Policy and Procedures Document, Update all network diagrams., Complete Interview with Assessor, Provide requested evidence to Assessor., Complete risk assessment, Remediate any risks found during the interview and penetration test.
• Work with Managed service providers to maintain network hardware and regularly scheduled updates. In addition, introduce new technology products into the organization to increase performance, reduce risk, ensure high quality, and cost-effective services.
• Work with MSP on managing Amazon AWS experience, Cisco Meraki platform as well as legacy Cisco devices.
• Periodic after-hours and weekend work will be required for store failures and troubleshooting, potentially requiring travel to our Matawan office or one of our member store locations to configure replacement equipment to pass off to our IT Field Team for Install.

SKILLS & EXPERIENCE

• Strong customer service and communication skills and the ability to communicate effectively in a professional and supportive manner to our store membership and service providers.
• A Strongly Preferred Candidate will have practical experience in networking and security technologies in a Retail Store Environment.
• Must be able to manage multiple projects / responsibilities simultaneously. Self-motivated, well organized and detail oriented.
• Experienced in virtual environments and web application.
• Ability to work independently regarding maintenance of existing systems, implementation of new systems or resolution of complex technical issues.
• Cisco routers, switches, and firewalls, LTE cellular backups, Cisco/Meraki Wireless solutions