Front Desk Coordinator

Description We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis in Mattapan, Massachusetts. In this role, you will be the first point of contact for customers, ensuring a smooth and attentive experience. Your organizational skills and ability to multitask will be key to managing daily operations effectively.

Responsibilities:

- Greet and assist customers in a friendly and attentive manner, addressing inquiries and providing accurate information.

- Handle incoming calls and emails, ensuring prompt responses and effective communication.

- Perform accurate data entry to maintain records and update customer information.

- Process work orders efficiently and ensure all documentation is complete.

- Coordinate front desk activities, including scheduling and managing appointments.

- Collaborate with team members to resolve customer issues and ensure satisfaction.

- Maintain a clean and organized reception area to create a welcoming environment.

- Monitor inventory levels for office supplies and submit replenishment requests as needed.

- Provide administrative support to other departments when required. Requirements - Minimum of 2 years of experience in a front desk or customer service role.

- Proficiency in data entry with high attention to detail and accuracy.

- Strong communication skills, both verbal and written.

- Ability to handle multiple tasks efficiently in a fast-paced environment.

- Familiarity with managing work orders and related documentation.

- Proficient in using office equipment and software applications.

- Excellent organizational skills with the ability to prioritize tasks.

- Customer-focused mindset with a detail-oriented and approachable demeanor. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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