Director of Social Services

Director of Social Services

Make a Difference in Every Resident's Journey.

At Mattapan Health & Rehabilitation Center, our Director of Social Services plays a vital role in helping residents and their families navigate their healthcare journey with dignity, compassion, and support.

Located in Mattapan, Massachusetts, our 85-bed skilled nursing and rehabilitation facility provides both Short-Term Rehabilitation and Long-Term Care. Our interdisciplinary team works together to deliver comprehensive care that supports each resident's individual needs, promotes independence, and enhances quality of life.

As Director of Social Services, you'll serve as both a leader and advocate—overseeing the Social Services department while working closely with residents, families, and our interdisciplinary care team. From helping a new resident adjust to life in a skilled nursing setting to supporting successful transitions back into the community, you'll have the opportunity to make a meaningful difference throughout every stage of care.

If you're a compassionate social services professional who believes exceptional care begins with understanding the whole person, we'd love to welcome you to our team.

At Mattapan Health & Rehabilitation Center, we recognize that every resident brings a unique story, set of experiences, relationships, and goals to their care.

Our Social Services team helps ensure those individual needs remain at the center of the care experience. You'll work alongside nursing, rehabilitation, medical, dietary, and other interdisciplinary professionals to help residents navigate transitions, address concerns, maintain important connections, and access the resources they need.

Whether you're supporting someone through a short-term rehabilitation stay or helping a long-term care resident establish a sense of home and community, your work will have a direct and lasting impact.

Benefits Include:

• Competitive Pay
• Medical, Dental & Vision Insurance
• Paid Time Off & Holiday Pay
• 401(k) with Employer Match
• Continuing Education Opportunities
• Employee Referral Program
• Career Growth Opportunities
• Supportive Interdisciplinary Team Environment

At Mattapan Health & Rehabilitation Center, every member of our team contributes to creating a culture built on Performance, Integrity, Transparency, Respect, and Communication.

As Director of Social Services, you'll help bring those values to life by ensuring residents are heard, their rights are respected, and their psychosocial and emotional needs are never overlooked.

If you're ready to lead with compassion, advocate for residents, and make a meaningful difference in the lives of individuals and families, we encourage you to apply today.

Responsibilities include:

• Lead and supervise Social Services staff, ensuring resident needs are addressed, required documentation is completed accurately, and facility policies and procedures are followed.
• Serve as a resident advocate, helping residents understand and exercise their rights and supporting their psychological and emotional well-being.
• Develop meaningful relationships with residents and their families from admission throughout their stay.
• Complete social histories and psychosocial assessments for newly admitted residents and identify their social, emotional, and psychological needs.
• Participate in the development and implementation of individualized, interdisciplinary care plans.
• Participate in baseline, initial, routine, and discharge care plan meetings.
• Facilitate family and interdisciplinary meetings as needed to address resident needs, concerns, and goals.
• Provide or coordinate therapeutic support to help residents adjust to long-term care and cope with transitions, loss, grief, and stressful life events.
• Serve as the facility's Resident and Family Grievance Officer, investigating concerns and working with the interdisciplinary team to achieve timely resolutions.
• Coordinate facility cooperation with the Long-Term Care Ombudsman program.
• Assist residents and families with advance directives, care planning, and other important decisions related to their care.
• Coordinate referrals and services from outside providers and community resources, including hospice, behavioral health professionals, specialists, translation services, and other support services.
• Support residents in obtaining resources and services such as Social Security, Medicaid, SSI, pensions, legal assistance, and other community benefits.
• Participate in discharge planning and care transitions, including…