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Cashier Customer Service Associate

Job in Mattapan, Suffolk County, Massachusetts, 02126, USA
Listing for: The Norfolk Companies
Full Time position
Listed on 2026-08-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Description:

Be the Reason Customers Come Back.

At Norfolk Hardware & Home Center, we believe great customer service is what keeps customers coming back.

We're looking for someone who enjoys helping people, stays positive under pressure, and takes pride in creating a great shopping experience.

If you're dependable, friendly, and enjoy working with people, we'd love to meet you.

What You'll Do

  • Welcome every customer with a smile
  • Process purchases quickly and accurately
  • Answer customer questions in person and over the phone
  • Help customers find products or connect them with the right team member
  • Keep the checkout area clean and organized
  • Support your teammates during busy times
  • Represent Norfolk with professionalism and a positive attitude

What We're Looking For

  • You might be a great fit if you:
  • Enjoy helping people
  • Stay calm when things get busy
  • Are dependable and show up ready to work
  • Pay attention to details
  • Like working as part of a team
  • Communicate well with customers and coworkers
Requirements:
  • 1+ year of cashier, retail, or customer service experience preferred
  • Basic computer and math skills
  • Comfortable using a POS/register system
  • Hardware or home improvement experience is a plus, but we'll train the right person with a great attitude.
  • Stand and walk throughout your shift
  • Occasionally lift up to 25 lbs.
  • Use a computer and register throughout the day

Why Join Norfolk?

  • Competitive Pay
  • Benefits Package
  • 401(k) with Company Match
  • Paid Time Off
  • Stable, Full-Time Employment
  • Career Growth Opportunities
  • Family-Owned Company Since 1934

This Job Is Perfect For Someone Who For Someone Who

  • Loves helping customers
  • Takes pride in great service
  • Enjoys staying busy
  • Wants more than "just a cashier job"
  • Is looking for a company where they can build a long-term career.

If you're ready to join a team that values great people and great customer service, we'd love to hear from you.

PM19

Compensation details: 16-18 Hourly Wage

afe-5778

Position Requirements
10+ Years work experience
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