Cashier, Retail

The Norfolk Companies is seeking a friendly, reliable Cashier to join our building materials retail team in Dorchester, MA. In this role, you will process customer purchases accurately, handle cash and electronic payments, and provide helpful, courteous service to homeowners and contractors. You'll answer basic product questions, direct customers to departments, and support smooth front-end operations by maintaining clean, organized checkout areas.

This position offers steady hours, on-the-job training in building materials and home improvement products, and opportunities to grow across Norfolk's divisions in a collaborative, family-founded environment.

Responsibilities

• Process customer purchases accurately and efficiently at checkout
• Handle cash, credit, and electronic payments following company policies
• Provide friendly, helpful service to homeowners and contractor customers
• Answer basic questions about building materials and store products
• Direct customers to appropriate departments or staff for specialized help
• Maintain clean, organized, and well-stocked checkout and front-end areas
• Resolve basic transaction issues or price questions and escalate as needed
• Follow cash-handling and loss-prevention procedures
• Support front-end operations, including bagging and assisting with returns
• Collaborate with team members to ensure a smooth customer experience

Required Skills

• Cash handling
• Point-of-sale (POS) operation
• Basic math skills
• Customer service
• Retail sales support
• Loss prevention basics
• Inventory awareness
• Problem solving
• Communication
• Attention to detail