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Receptionist, Administrative​/Clerical

Job in Matteson, Cook County, Illinois, 60443, USA
Listing for: H&R Block
Full Time position
Listed on 2026-01-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

1 week ago – Be among the first 25 applicants.

About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next.

This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, and is designed to elevate how we work, serve, and lead in our industry.

About the Role

Seasonal Client Service Professional / Receptionist. You will focus on how to wow clients now and in the future, building client relationships and ensuring their needs are met during service in person, over the phone, or virtually.

What You’ll Do
  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Help ensure all client needs have been met during service both in person, over the phone or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Ability to work a flexible schedule and /or in multiple locations.
  • Sales / marketing experience.
Your Expertise
  • Experience working in a fast‑paced environment.
  • Previous experience in a customer service environment.
  • Ability to multi‑task.
  • Strong organizational and time‑management skills.
  • Computer proficient with the ability to use Microsoft Office.
Why Work for Us
  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, Better You, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements:
    Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • to checkout all available benefits.
The Community You Will Join

At H&R Block we remain committed to building a Connected Culture—a place where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues committed to helping each other grow.

EEO Statement

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 – $27.00 per hour.

Sponsored Job

#12503

Seniority Level
  • Not Applicable
Employment Type
  • Full‑time
Job Function
  • Administrative
Industry
  • Retail
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