Operations Manager
Listed on 2025-12-31
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Management
Operations Manager
Join to apply for the (USA) Operations Manager I role at Sam's Club
Base pay range$84,000.00/yr - $/yr
Position SummaryWhat you'll do... Want to use your strategic skillset to perfect the shopping experience for members around the country? Operations Manager is a critical thought-leadership role that uses data to paint a process picture for their leadership team and business partners, inspiring them to execute with excellence. As an operational role model and partner, your influence will be key to shaping the business and family feel within the fulfillment center.
Reporting to the General Manager, you ll support your team to ensure efficient and accurate order fulfillment for our members.
- Provide coaching and training to salaried leaders by assigning duties, coordinating workloads, monitoring performance, and providing feedback to achieve operational KPIs.
- Continuously monitor and analyze operational KPI metrics while implementing appropriate corrective action to ensure member orders are fulfilled in a timely manner.
- Collaborate with other operations managers to drive efficiency and productivity within the fulfillment center.
- Maintain a safe and secure work environment by ensuring your team is properly trained on company policies, standards and procedures.
- Participate in company initiatives and programs to drive efficiency, reduce costs, and improve member satisfaction.
- Identify training and development needs while participating in the hiring, promotion, coaching, teaching, and evaluation of salaried area managers.
- Support hourly associates and salaried leaders with internal career growth through mentoring, professional development, and stretch assignments.
- Leveraging data to manage your business key metrics and translate that information into an inclusive strategy that executes on our Customer Promise.
- Executing with excellence by promoting a healthy and safe culture.
- Living like an entrepreneur by innovating your supply chain operation with precision and passion.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Your schedule will be:
Fulfillment centers operate 24/7 and business needs change seasonally. Your schedule requirements will align with business needs. At Sam s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam s Club facilities. Programs range from high school completion to bachelor s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Bachelor s degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year’s experience in logistics, supply chain management, human resources, finance or related area OR 3 years’ experience in logistics, supply chain management, human resources, finance, or related area.
- Supervising Associates
- Masters:
Business - Masters:
Supply Chain
Primary
Location:
21430 S CICERO AVE., MATTESON, IL , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level- Mid-Senior level
- Full-time
- Management and Manufacturing
- Retail
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