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Warranty coordinator

Job in Matthews, Mecklenburg County, North Carolina, 28106, USA
Listing for: Pro-Tops
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Company car
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement

FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.

About FMA:

We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.

PERFORMANCE OBJECTIVES
  • Timely Resolution of Warranty Claims
  • Accuracy and Documentation:
  • Communication
  • Quality Assurance:
  • Invoicing
  • Cost Management
  • Training and Development
  • Customer Sasfacon
  • Continuous Improvement
  • Weekly & monthly reports
  • Strategic Planning:
    Provide financial insights and analysis to support strategic decision-making and long-term planning.
KEY COMPETENCIES
  • Cost, quality, speed, dependability, and flexibility.
  • Communication
  • Problem-solving
  • Eye for detail
  • Teamwork
  • Well organized
  • Schedule Coordination
  • Multi-task
Education and Experience
  • Bachelor's Degree:
    Preferred in construction management, engineering, business administration, or related field. (Not required)
  • Project Coordination

    Experience:

    Prior experience in project coordination, overseeing schedules, budgets, and resources.
  • Customer Service

    Skills:

    Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.
  • Administrative Roles:
    Previous roles involve documentation management, scheduling, and coordination.
  • PHYSICAL REQUIREMENTS
    • Prolonged periods of sitting at a desk and working on a computer
    • Proficiency in standard Microsoft software
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