Customer Retention & Solutions Specialist
Job in
Matthews, Mecklenburg County, North Carolina, 28106, USA
Listed on 2026-06-26
Listing for:
Modern Pest Services
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Modern Pest Services is seeking a Customer Retention Representative in Matthews, NC. This role focuses on managing customer cancellations, addressing inquiries, and ensuring customer satisfaction through effective communication and problem-solving.
Ideal candidates will have strong customer service skills and proficiency with Microsoft Office applications, along with a creative approach to resolving customer issues. The position requires collaboration with different departments to provide exceptional service to customers.
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