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Lead CSR/Teller - Matthews, NC - Full-Time
Job in
Matthews, Mecklenburg County, North Carolina, 28105, USA
Listed on 2026-08-06
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Provide excellent customer service in all interactions and refer customers to appropriate business partners;
Collaborate with Financial Center Manager to ensure monthly cash counts are completed;
Assist in training newly hired Customer Service Representatives;
Identify customer needs during interactions and refer to Bankers and business partners as appropriate;
Maintain knowledge of bank policies and financial center procedures and stay updated on changes
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