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Front Desk Associate
Job in
Matthews, Mecklenburg County, North Carolina, 28105, USA
Listed on 2026-08-06
Listing for:
Erickson Senior Living
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Greet and direct residents, visitors, and staff; handle questions and concerns efficiently;
Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed;
Monitor emergency pull cords for Independent Living residents;
Track status of residents involved in situations (e.g., hospitalized) and maintain census information;
Log all resident packages and notify residents of package pickup; manage mail and inter-office mail distribution
Position Requirements
10+ Years
work experience
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